Alleged Czech travel agency expert agency s.r.o., ID number: 17613949, does not have a license to operate a travel agency or insurance against bankruptcy and proves itself with forged documents. It sells its tours on the website dovolenkaprimori.eu. One of the clients pointed out the fraud.
The company expert agency s.r.o. does not have, and has never had, a license to operate a travel agency or a valid, legally required bankruptcy insurance. For the appearance of greater credibility, it sends clients an insurance policy upon request, which purportedly proves the contracted insurance in case of bankruptcy of the travel agency. The clients in the case of expert agency s.r.o. misinforms that in the event of bankruptcy, the insurance company will help them secure alternative accommodation and ensure repatriation (return to the homeland). Bankruptcy insurance also applies to refunds to clients who did not join the tour and paid a deposit or the entire tour. However, the contract that the company provides is concluded with another Czech travel agency, which with expert agency s.r.o. does not cooperate in any way. This was confirmed to the Ministry of Regional Development by the exclusive representative of UNIQA pojišťovna for the field of compulsory contractual insurance in case of bankruptcy of the CK from the company Fiducia s.r.o.
Websites on which expert agency s.r.o. offers its tours, they are in the Slovak language, and we can therefore assume that the target of fraud is primarily citizens of the Slovak Republic. We warn against buying any tour on the above-mentioned websites. We will forward the findings to the law enforcement authorities.
This is the second such case this year. The Ministry for Regional Development recommends that all travelers always check before choosing a vacation that the travel agency from which they buy the tour has compulsory bankruptcy insurance. Their list is on the MMR website. The travel agency organizing the tour should also have proof of the arranged bankruptcy insurance on its website. If the client buys a tour from a travel agency, the latter should, upon request, provide him with proof that the organizing CC, for which he is mediating the sale of the tour, has valid bankruptcy insurance.